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1987年我被任命为郑州饭店总经理,至今已有五年了。五年来,在全店干部职工的共同努力下,饭店面貌发生了很大变化,年年都圆满地完成了与上级签定的各项责任目标,店容店貌、卫生、服务质量都有大的改观,经济效益稳步增长,企业整体素质不断提高,“软”、“硬”件建设达到省会同行业较好水平。从几年来的工作实践中我体会到,作为企业的主要领导者,应当讲究领导方法和领导艺术。当好经理应把握好以下几个方面:
I was appointed General Manager of Zhengzhou Hotel in 1987 and I have been there for five years now. Over the past five years, with the joint efforts of all cadres and workers in the whole shop, the hotel has undergone great changes in appearance. It has successfully completed every responsibility target signed with its superiors year after year. The quality of its stores, health care and service quality are all large With the improvement of economic efficiency, the overall quality of enterprises has been continuously improved. The construction of “soft” and “hard” parts has reached a relatively good level in the same trade with the provincial capital. From years of work experience, I realized that as the main leader of the enterprise, we should pay attention to the leadership method and the art of leadership. When a good manager should grasp the following aspects: