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现在不少旅客议论不已的一个问题是服务质量的低下,自己在旅途中应享有的服务不到位。笔者在去年本刊9月号上写过一篇短文:《旅客的权利》,是说铁
Now a lot of travelers talking about one problem is the low quality of service, their own services should enjoy the journey in place. The author wrote an essay on the September issue of last year’s publication: “Passenger’s Rights” means iron