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目的:探讨品管圈对提高CCU护士心理一致感的作用。方法:开展以“提高护士心理一致感”为主题的品管圈活动,按照活动步骤,对现状进行调查,得出CCU护士心理一致感较低,分析其原因,制定并落实相应对策,进行推广。结果:实施品管圈活动后,CCU护士的心理一致感、可理解感、可控感、意义感均提高了,差异有统计学意义(P<0.05)。结论:品管圈活动在提高CCU护士心理一致感中效果显著,有效提高了护士的心理承受和调节能力,调动了工作的积极性,提高了工作效率和质量,减少了差错的发生,同时也提高了圈员的综合能力。
Objective: To explore the role of quality control circle in improving the psychological consistency of CCU nurses. Methods: Carrying out the quality control circle activity with the theme of “improving nurses’ sense of psychological consistency”, according to the activity steps, the status quo was investigated. The conclusion was that the CCU nurses had low psychological consistency, analyzed the reasons, formulated and implemented corresponding measures, To promote. Results: After implementing QA activities, the CCU nurses’ psychological consistency, perceptible sense, controllable sense and sense of meaning increased with the difference statistically significant (P <0.05). Conclusion: The quality control circle activities have a significant effect on improving the psychological consistency of CCU nurses, effectively improving their mental endurance and adjustment ability, arousing the enthusiasm of the work, improving the work efficiency and quality, reducing the occurrence of errors and increasing the errors The circle of comprehensive ability.