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2017年9月27日,国网湖南供电服务中心正式成立。该中心由原计量中心、客服中心、节能公司和电动汽车公司融合而成,实现优化资源配置,打破营销专业壁垒,促进业务深度融合,在专业、技术、管理方面更好地发挥业务支撑作用,为客户提供零距离服务,搭建供电公司与用户直接沟通的桥梁。电力体制改革和售电侧市场放开后,面对市场压力,国网湖南电力始终秉承“优质、方便、规范、真诚”
September 27, 2017, the State Grid Hunan Power Supply Service Center was formally established. The center is a fusion of former metrology centers, customer service centers, energy-saving companies and electric vehicle companies. It optimizes the allocation of resources, breaks down the professional barriers of marketing, promotes the deep integration of business, and plays a better business support role in the fields of professionalism, technology and management. To provide customers with distance service, build electricity supply companies and users communicate directly with the bridge. After the electric power system reform and the sale of the electricity market were liberalized, facing the market pressure, the State Grid Hunan Electric Power always adheres to the principle of “high quality, convenience, standardization and sincerity”