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自2013年元月1日起,铁路旅客强制保险被取消,这一变化将对铁路安全质量提出更高要求,铁路旅客人身伤害在旅客运输过程中受设备、气候、环境、旅客自我保护意识等诸多因素影响,旅客人身伤害还没有从根本上得到有效控制。随着旅客的维权和法律意识的逐渐提高,旅客人身伤害的善后处理工作难度也逐步增大。本文对预防旅客伤害难点问题进行了思考,并提出了相应的对策。
Since January 1, 2013, compulsory insurance for railway passengers has been canceled. This change will place higher demands on the quality of railway safety. Personal injury caused by railway passengers will be affected by the equipment, climate, environment and passengers’ self-protection awareness during the passenger transportation Influenced by many factors, passenger personal injury has not been fundamentally controlled effectively. With the gradual improvement of the rights and legal awareness of travelers, the difficulty in handling aftermath travelers’ personal injuries has also gradually increased. This article has made some thinking on the difficulty of preventing passenger injury, and put forward corresponding countermeasures.