本文以某轻轨公司为例,为畅通公司管理层与广大员工之间的沟通渠道,提升公司人力资源管理和业务管理水平,通过满意度调查问卷设计,在员工中进行满意度调查,了解员工对企业不同方面的满意程度。最终,根据调查结果提出适合企业的提升员工满意度的管理对策。 In this paper, a light rail company, for example, to smooth the communication channels between the company management and the general staff to enhance the company’s human resources management and business management level, through the satisfaction survey questionnaire design, employee satisfaction surveys to understand the staff Satisfaction of different aspects of the business. Finally, based on the survey results, we propose a management strategy to improve employee satisfaction.