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根据用户满意度调查和房屋售后维修质量问题统计,得出的焦点问题是常见的施工质量和使用功能问题。因此,须采取切实可行的管理措施,从质量通病的防治、规划设计标准的提升、关注客户的新需求等方面推动解决质量问题。一、房屋售后维修中常见的质量问题1.施工产生的问题房屋维修问题通常按土建和安装两大类进行统计。土建问题主要包括墙面及地面空鼓开裂,卫生间渗水、漏水,外窗及人户门
According to the user satisfaction survey and the quality of home maintenance statistics, the focus of the problem is the common construction quality and use of functional issues. Therefore, we must take practical management measures to solve quality problems in terms of prevention and control of quality common problems, improvement of planning and design standards, and attention to new customer needs. First, the quality of common problems in the maintenance of housing 1. Construction problems Housing maintenance problems are usually based on civil works and installation of two categories for statistics. Civil issues include wall and floor cracking, toilet seepage, water leakage, exterior windows and door