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目的探讨人性化管理理念对医护人员工作积极性及工作效率的影响。方法将2013年10月~2014年9月于本院工作的120名医护人员随机分为对照组和观察组每组各60名，对照组采用传统常规的管理理念进行管理干预，观察组则采用人性化管理理念进行管理干预，将两组医护人员干预前及干预后3个月、6个月的工作积极性和工作效率、对管理方式的满意率进行统计及比较。结果观察组医生和护理人员干预后3个月、6个月的工作积极性和工作效率均明显优于对照组，对于管理方式的满意率也高于对照组，均<0.05，有显著性差异。结论人性化管理理念对于激发医护人员的工作积极性和改善其工作效率发挥着积极的作用，且医护人员对此种管理模式也较为满意。“,”Objective To study the influence of humanized management idea for the working enthusiasm and working ef iciency of medical personnel .Methods 120 medical personnel in our hospital from October 2013 to September 2014 were randomly divided into control group and observation group with 60 cases in each group,and the control group were intervened with routine management idea,the observation group were intervened with humanized management idea ,then the working enthusiasm and working ef iciency before and after the intervention at third and sixth month,satisfaction rate of medical personnel for the management mode of two groups were analyzed and compared.Results The working enthusiasm and working ef iciency of observation group after the intervention at third and sixth month were al bet er than those of control group,the satisfaction rate of medical personnel for the management mode was higher than that of control group,al <0.05,there were al significant dif erences. Conclusion The humanized management idea palys an active role in improving the working enthusiasm and working ef iciency of medical personnel,and the satisfaction rate of medical personnel for the management mode is higher.