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去年底,邮电部要求各级邮电部门对质量大检查中发现的问题进行综合治理,并改进质量指标考核办法;1984年部要求邮政总局、电信总局对重点质量指标分别下达计划,井与邮电业务总量、收支差额同时作为对企业的考核指标,作为提取企业基金和超额分成的依据之一。这就从根本上改变了过去经济指标是指令性指标,质量指标由企业自行确定的不正常状态。1984年质量指标项目也有不少改变。在邮政方面,部考核的指标除原有总包邮件损失率、总包邮件延误差错率、给据邮件损失率外,还增加了报刊短缺率。在电信方面,把电报发报逾限率改为电报服务差错率;长途电话逾限率暂不作为考核指
At the end of last year, the Ministry of Posts and Telecommunications required the post and telecommunications departments at all levels to comprehensively deal with the problems found in the mass inspection and to improve the assessment methods for quality indicators. In 1984, the postal administration and the General Administration of Communications required the key quality indicators to be released separately, and the well postal and postal services The total amount, balance of payments at the same time as an assessment of the indicators, as one of the basis for the extraction of corporate funds and excess share. This fundamentally changed the past economic indicators is a mandatory indicator, the quality indicators by the enterprise to determine the abnormal state. There are also many changes in the quality indicator project in 1984. In the postal sector, the indicators for the Ministry of Internal Affairs and Expts, in addition to the original total mail loss rate and the total post mail delay error rate, added to the newspaper shortfall rate in addition to the mail loss rate. In the area of telecommunications, the rate of over-reporting of telegrams was changed to the rate of error of telegraph services; the rate of overdraft of long-distance calls was temporarily not used as a means of assessment