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据报道,乘客罗先生围绕手机短信能否作为有效客票,起诉上海铁路局返还补票款一案,被一审法院判决驳回。此事再次引发社会公众对实名制购票相关问题的广泛讨论。那么,手机订票确认短信为何不能被视为电子车票?补票款不予退还的缘由又是什么?乘客又该如何维权呢?车票仅为铁路运输服务的凭证自2011年元旦以后,铁路局试点实行实名制购票,将车次、身份证号、姓名留在系统中并打印纸质车票上,与先前出售车票的区别在于,将旅客与车次座位的一一对应关系体现在了车票上。根
It is reported that Mr. Luo around the SMS can be used as an effective ticket to sue Shanghai Railway Bureau to replenish the case, was dismissed by the court of first instance. The incident once again triggered widespread public discussion of issues related to real-name ticketing. So, the mobile phone booking confirmation text messages why can not be regarded as electronic tickets? Refund the non-refundable refunds of what is the reason? How passengers rights? Tickets only for rail transport services certificate New Year’s Day since 2011, the pilot The implementation of real-name system ticket, the train number, ID number and name remain in the system and print paper tickets, and the previous ticket sales difference is that the passenger and train seat one-to-one correspondence reflected in the ticket. root