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目的探究优质护理服务实施于神经内科的效果。方法回顾性本院于神经内科实施优质优化服务的方法,评价实施效果。结果自从实施优质护理服务起,患者对护理服务的满意度越来越高,陪住率越来越低,护理质量平均评分越来越高。结论优质护理服务实施于神经内科,有助于提高护理质量和患者满意度,具有进一步推广的价值。
Objective To explore the effect of quality nursing service in neurology. Methods A retrospective review of the implementation of good quality and optimized services in neurology was conducted in this hospital to evaluate the implementation effect. Results Since the implementation of quality care services, patients have become increasingly satisfied with nursing services, with lower and higher occupancy rates, and the average quality of nursing care is getting higher and higher. Conclusion The implementation of quality nursing services in neurology helps to improve the quality of nursing and patient satisfaction, and has the value of further promotion.