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效率是决定企业成败与持续发展的关键因素。在“互联网+”时代下,企业IT平台的建设与完善已成为一种常规化投资,然而IT效率状况不尽理想。文章依据“互联网+”情境中企业IT投入与产出的属性,将企业IT投入过程分为IT治理与IT运用子过程,建立了企业IT投入与产出效率评价指标体系,并构建了两阶段DEA模型。在此基础上,运用网络DEA方法对不同行业企业IT投入效率进行评价分析,结果表明:企业IT平台的综合效率依赖于其各个子过程的效率,而且网络DEA比传统DEA评价更有效,可以找出决策单元无效率的根源所在。研究结果对提升企业IT平台效率,促进我国“互联网+”与传统行业的深度融合和创新发展具有一定的实践指导意义。
Efficiency is the key factor that determines the success or failure of an enterprise. In the “Internet + ” era, the construction and improvement of the enterprise IT platform has become a routine investment, but the IT efficiency is not satisfactory. Based on the attributes of enterprise IT input and output in the context of “Internet + ”, this paper divides the process of enterprise IT investment into sub-processes of IT governance and IT utilization, establishes the evaluation index system of enterprise IT input and output efficiency and constructs Two-stage DEA model. On this basis, the network DEA method is used to evaluate and evaluate the IT input efficiency of enterprises in different industries. The results show that the overall efficiency of enterprise IT platform depends on the efficiency of each sub-process, and the network DEA is more effective than the traditional DEA evaluation. The root of the inefficiency of decision-making unit. The results of the research have some practical guiding significance for improving the efficiency of enterprise IT platform and promoting the deep integration and innovation development of “Internet + ” in China with traditional industries.