1前言质量方针目标管理是企业以质量为核心的中长期和年度经营方针目标,是充分调动职工积极性、通过个体与群体的自我控制与协调,以实现个人目标,从而保证实现共同成就的一种科学管理方法。这里,质量方针是指导企业总的质量宗旨和质量方向,体现企业经营战略要求,进行质量管理的 1 Preface Quality Policy Management by objectives is the medium- and long-term goal of the enterprise with quality as the core. It is an objective of fully mobilizing the enthusiasm of workers and staff and achieving individual goals through self-control and coordination of individuals and groups to ensure common achievement Scientific management methods. Here, the quality policy is to guide the overall quality of the enterprise purpose and direction of quality, reflecting the business strategy requirements for quality management