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信访工作中,一些接访人员由于种种原因,往往存在某些不正常的心态,影响到信访问题的顺利解决,甚至影响到党政机关在人民群众心目中的形象。认识并克服这些异常心态,是做好信访工作的重要前提,应引起高度重视。本文拟就此问题略陈管见。接访工作中的异常心态,主要表现为以下几种心理:首先是厌烦心理。如老上访户缠访、自己心情不佳等均可导致厌烦心理的出现。在厌烦心理支配下,接访人
In the work of letters and visits, due to various reasons, some interviewees often have some abnormal mentality, which affects the smooth resolution of the letter and visit problems and even affects the image of party and government organs in the minds of the people and the masses. To understand and overcome these abnormal mentality is an important prerequisite for doing a good job of petitioning and detention, which should be given high priority. This article is intended to give some advice on this issue. Abnormal attitude in the interview, mainly for the following types of psychological: The first is tired of psychology. If the old petitioners entanglement, their poor mood, etc. can lead to annoying psychology. In annoying psychological control, the interviewer