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医疗纠纷是指发生在医疗单位中,由医疗事件(差错、事故、意外等)引起的医务人员与病员及其家属之间的纠纷。这类纠纷具有很强的突发性,轻者影响医院的工作秩序,重者毁损医院的公共财产和危及医务人员的生命安全。因此一旦发生,必须立即进行调处,以保证医院工作的正常运转和医务人员的生命安全。医疗纠纷的处理一般可以分为两个阶段,即现场处理阶段和技术鉴定阶段。许多纠纷经过现场处理得以圆满解决,就不需要进入技术鉴定阶段了。但现场处理阶段(从事态控制到医院恢复正常工作秩序、病人尸体从工作场所移走这一段时间)工作难度大而紧迫,稍有不慎,即会导致纠纷的进
Medical disputes refer to disputes between medical personnel, patients and their families arising from medical incidents (errors, accidents, accidents, etc.) that occur in medical institutions. These types of disputes are very sudden, and the light affects the work order of the hospital, and seriously damages the public property of the hospital and endangers the life safety of medical personnel. Therefore, once it occurs, mediation must be conducted immediately to ensure the normal operation of the hospital and the life safety of the medical personnel. The treatment of medical disputes can generally be divided into two phases, namely the on-site processing phase and the technical qualification phase. Many disputes can be satisfactorily resolved through on-site treatment and do not need to enter the technical qualification stage. However, it is difficult and urgent to perform the on-site treatment stage (control of the status to the hospital to restore normal working order, and the removal of the patient’s body from the workplace), which may lead to disputes.