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服务经济的迅速发展增加了从业者的工作压力,不仅影响个体身心健康,也对企业绩效产生消极影响。论文对饭店业员工工作压力进行问卷调查,结果表明,饭店业员工存在工作压力,过大的工作压力给员工身心及饭店绩效带来负面影响。据此,从组织层面提出饭店企业的应对之策。一、前言随着我国服务业结构地位提升,饭店业成长势头强劲。一方面为员工提供了职业发展机遇,另一方面也带来了工作压力。了解饭店业员工工作压力,探寻合理的疏导策略,对于饭店企业和
The rapid development of service economy has increased the working pressure of practitioners, which not only affects individual physical and mental health, but also has a negative impact on business performance. The paper conducts a questionnaire survey on the work pressure of hotel industry employees. The results show that there are work pressure in the hotel industry, and excessive work pressure has a negative impact on employees’ physical and psychological performance and hotel performance. Accordingly, from the organizational level proposed hotel business response. I. Preface As the status of China’s service industry structure has been raised, the hotel industry has enjoyed a strong growth momentum. On the one hand to provide staff with career development opportunities, on the other hand also brought the work pressure. Understand the work pressure of hotel staff to explore reasonable grooming strategies for hotel companies and