一、案例介绍:片段一:2013年9月23日与学生谈心的时候,了解刘某来自葫芦岛市建昌县雷家店乡,家中有四口人,主要的经济来源是靠母亲在附近的工厂打工,在家的时候一般和母亲交流较多,很少和父亲交流,父亲因身体原因不能干重活,哥哥在上海工作,现已结婚,因上海的房价很高,只能租房子住。片段二:2013年11月的某一天晚上,辅导员的电话忽然响起,电话里面传来哭泣的声音“导员,我妈突然去世了,我要马上赶回家”; First, the case description: Fragment one: September 23, 2013 chatting with students when to understand Liu from Jianchang County, Huludao City, Lei Jiadian home, there are four people in the family, the main source of income is by the mother in the vicinity Factory working, at home, generally communicate more with his mother, rarely communicate with his father, his father because of physical reasons can not work hard, my brother work in Shanghai, is now married, because Shanghai’s high prices, can only rent a house to live. Fragment 2: On the night of November 2013, the counselors’ phone suddenly rang and the voice sobbed on the phone. “The conductor, my mom suddenly passed away. I want to get home immediately.”