浙江省桐乡市中医院近日在各科室推行首问负责制,以改进工作作风,进一步规范服务行为,提升整体服务水平。首问负责制是指最先受理病人或家属咨询的医院职工为第一责任人,负责解答、引领、处理病人或家属在医院范围内提出的医疗服务项目、寻医问药、科室设置以及办事程序、信访 Tongxiang City, Zhejiang Province Hospital recently implemented in all departments of first asking responsibility system to improve the style of work to further standardize service behavior and enhance the overall level of service. The first question is the responsibility system refers to the first to accept the patient or family counseling hospital staff as the first responsible person, responsible for answering, leading, dealing with patients or their families in the hospital within the proposed medical services, seeking medical advice, department settings and services Procedures, letters and visits