饭店服务需要反思,常规思想必须扭转,创新思维应该发展。需要反思的服务随处可见,比如为什么饭店只有迎宾员,没有类似“送宾员”的岗位呢?我们看到,很多时候迎宾员或饭店大堂工作人员非常热情地将客人引进门,但是客人离店的时候、离开餐厅的时候,很多迎宾员已经下班了,门口无一人送行,或者当值大堂工作人员干脆视客人于不见,昂首挺胸,自顾自去……饭店服务,说到底是与人打交道的 Hotel services need reflection, conventional thinking must be reversed, innovative thinking should be developed. Need to reflect on the service everywhere, such as why the hotel only welcome staff, there is no similar “to send guests ” post? We see a lot of time the welcome staff or hotel lobby staff is very enthusiastic about the introduction of guests, However, when the guests leave, when leaving the restaurant, a lot of welcomes have been off work, no one at the gate deportation, or when the value of the lobby staff simply as the guests disappeared, hold their heads high and take the time to go ...... Hotel Services, After all, dealing with people