优质服务是供电企业永恒的主题,供电企业在打造坚强电网的同时,也在着力打造诚信品牌、塑造责任企业,为客户提供高效优质的服务。本文通过对当前供电营业窗口服务工作中常见难点、焦点问题的分析,提出提高电力服务水平的措施建议,不断提升优质服务工作水平,促进企业长足发展。 Quality service is the eternal theme of power supply companies, power companies in building a strong power grid, but also efforts to create a brand integrity, shaping the responsibility of enterprises, providing customers with efficient and high quality service. Based on the analysis of the common difficulties and the focus problems in the service work of the current electricity supply windows, this paper puts forward some suggestions on how to improve the level of electricity service, continuously improves the quality of service work and promotes the rapid development of enterprises.