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随着我国经济的快速发展,各个群体对电量的需求不断增加,量的不断积累便会产生质的飞跃,这种情况下,传统的供电系统逐渐无法满足巨大的供电需求,这就要求相关的电力企业不断的改进相关技术和树立新的服务理念以此提高电力企业客户服务质量,促进电力企业的长久发展。现阶段,虽然供电企业建立了相关的客户服务体系并且不断的改进客户管理技术,但是由于能源等方面的限制使得相关的管理制度还不够完善,因此,加强客户服务体系的建设,采用先进的技术是提升电力服务水平的关键。
With the rapid economic development in our country, the demand for electricity by various groups is constantly increasing, and the continuous accumulation of quantities will produce a qualitative leap. In this case, the traditional power supply system gradually can not meet the huge power supply demand, which requires that relevant Power companies continue to improve the relevant technology and establish a new service concept in order to improve customer service quality of power companies and promote the long-term development of power companies. At this stage, although the power supply enterprises have established relevant customer service systems and continuously improved their customer management techniques, the related management systems are still not perfect due to the restrictions on energy and other aspects. Therefore, the construction of customer service systems is strengthened and advanced technologies Is to enhance the level of power service key.