只有靠真正服务好顾客,改变商业模式,才能让苏宁始终有冲刺前回头一顾的从容气魄。2010年,成立20周年以来被誉为家电零售业最具有创新精神的苏宁电器,得到了它最大的生日礼物——甩开长期如影随形的竞争对手国美,成为了中国名副其实的电器连锁行业霸主。 Only by really good customer service, change the business model, Suning has always been able to have a look back before the dashing dashing style. In 2010, the 20th anniversary of the founding of the home appliance retail industry as the most innovative Suning Appliance, has its biggest birthday present - throw away the long-standing go-go rival Gome, became China’s real hegemony in the electrical chain industry.