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所购热水器不能使用,消费者钟先生将国美电器商场告上法庭,要求退货并退还安装费,近日,法院支持了钟先生的诉求。201 1年10月12日,钟先生在国美选中了一台热水器一台,售价3680元。因不知该款热水器是否可用,钟先生要求国美派人到自己家现场勘察,若可用则安装后再付款。10月16日,国美员工到钟先生家卫生间进行了勘察并将热水器予以安装,安装费200元。10月17日钟先生支付了货款。后钟先生将热水器连上大浴缸时,发现该款热水器无法带动大浴缸。经咨询得知,自家水管为暗管,淋浴管路与大浴缸管路相通的情形下,其所购买的热水器不能带动已经安装的大浴缸。钟先生非常气愤,认为国美员工在现场勘察后,应该知道其所购买的热水器不能带动大浴缸,但国美工作人员仍然进行了安装。在与国美
The purchase of water heaters can not be used, the consumer Mr. Zhong Gome will sue the court to require return and refund the installation fee, recently, the court supported Mr. Chung’s appeal. 201 On October 12, 2001, Mr. Chung selected a water heater in the United States for a price of 3680 yuan. Because I do not know whether the water heater is available, Mr. Zhong asked Gome to send someone to his home site survey, if available, then install and then pay. October 16, Gome employees to Mr. Chung bathroom survey and water heater to be installed, installation costs 200 yuan. Mr. Zhong paid the payment on October 17. Mr. Hou, the water heater connected to the large bathtub, found that the water heater can not bring a large bathtub. After consulting that their own pipes for the underground pipe, shower pipe and large tub connected to the pipeline, the water heater purchased by its can not drive the installation of a large bathtub. Mr. Chung was very angry. He thought Gome employees should know that the water heater purchased by them could not drive a large bathtub after the site survey. However, GOME staff still carried out the installation. In the United States with the country