阿里巴巴从创立的第一天起,就非常注重激发和保持员工的工作激情,贯彻客户第一、员工第二、股东第三的经营理念。但现在很多企业管理者在深层意识中没有认识到这一点,他们往往都知道客户是他们的衣食父母,但没有意识到员工是直接与客户打交道的人,没有员工优质的服务,就不可能有客户的满意,员工和客户都是直接为企业带来价值的人。笔者认为尊重员工就是要建立一种尊重每一个员工存在价值的企业文化,通过让每个员工感动,来激发、 Alibaba from the first day of its establishment, attaches great importance to stimulate and maintain the staff’s passion, the implementation of customer first, staff second, the third shareholders of the business philosophy. But now many business managers do not realize this in deep sense, they often know that customers are their food and clothing parents, but did not realize that employees are dealing directly with customers who, without staff quality service, it is impossible to have Customer satisfaction, employees and customers are directly to bring value to the business people. The author believes that respect for employees is to establish a corporate culture that respects the value of each employee’s existence. By letting every employee move to inspire,