看完“平安礼仪标准”,感觉完全是在演日本电视剧,只不过电视剧的主人公换成了中国平安员工。俗话说:唱戏的是傻子,这回看戏者自己上了台,平安员工一定会感觉自己傻傻的。因此“有相当部分员工不能认同”是必然的。但我却赞同平保总裁马明哲先生关于“服务意识”的观点。虽然这一礼仪本身有生搬硬套之嫌,但却体现出马先生“矫枉必须过正”的苦心。前几日报上刚刚登过一篇题为“加拿大的中国雷锋”的文章,说的是一位香港移民在加拿大做房产经纪人,开始很失败,后来,他以雷锋精神全心全意帮助各种各样需要帮助的人,赢得了人们的信任,也赢来大批客户, After reading “safe etiquette standards”, I feel entirely in Japanese TV series, but the protagonist of the drama replaced by China Ping An staff. As the saying goes: singing is a fool, this time the player himself on the stage, safe staff will feel silly. Therefore, “a considerable number of employees can not agree” is inevitable. However, I agree with Mr. Ma Mingzhe, president of Ping An Insurance, about the “service awareness.” Although this ritual itself is suspected of being mechanically abusive, it shows the painstaking efforts made by Mr. Ma to “overcorrect.” A few days ago just reported an article entitled “China’s Lei Feng, Canada,” the article said that a Hong Kong immigrant real estate agent in Canada, the beginning of a failure, and later, he and Lei Feng wholeheartedly to help all sorts Need help people, won the trust of people, but also win a large number of customers,