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党的十八届五中全会提出创新发展、协调发展、绿色发展、开放发展、共享发展五大发展理念,将有效促进企业转变发展观念,完善内部机制建设,提升效率与效益,激发改革发展的活力。电力企业转变发展观念,为客户做好服务,提高供电可靠性,减少客户停电时间、提升客户满意度,在基础管理、运行管理、供电服务重点领域持续开展创先工作,改进服务势在必行。
The Fifth Plenary Session of the 18th CPC Central Committee proposed five major development concepts of innovation, coordinated development, green development, open development and shared development, which will effectively promote the transformation of development concepts, improve the internal mechanism, enhance efficiency and effectiveness, and stimulate the vitality of reform and development . Power companies to change the concept of development, customer service, improve power supply reliability, reduce customer power outages, enhance customer satisfaction, in the basic management, operation and management, power supply services in key areas continue to create first work to improve service is imperative .