用电户与供电企业建立关系最重要的一个环节就是电力业扩报装工作。其工作效率、质量能够对供电企业运营发展产生较大影响。并且,业扩工作的是否能够高效完成,直接影响用电户用电时间以及供电企业经济效益等。本文对电力业扩报装业务工作中一些核心问题进行了分析,并提出了一些建议,希望能够进一步提升服务水平,使用电户满意。 One of the most important aspects of building relationships between electricity consumers and power supply companies is the expansion of the power industry. Its work efficiency and quality can have a great impact on the operation and development of power supply enterprises. And whether the industry expansion work can be completed efficiently and directly affect the electricity consumption of household electricity supply and economic benefits. This paper analyzes some core issues in the power distribution business and puts forward some suggestions in the hope of further improving the service level and using the customer satisfaction.