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业务流程重组BPR(Business Process Reengi-neering)是20世纪90年代在发达国家达到全盛的一种管理思想。它强调以业务流程为改造对象和中心、以关心客户的需求和满意度为目标,对现有的业务流程进行根本的再思考和彻底的再设计,以打破传统的职能型组织结构,建立全新的流程型组织结构,从而实现企业在成本、质量、服务和速度等方面的改善,以适应市场竞争的需求。随着MRPⅡ、ERP软件的推广应用,人们认识到BPR是一种管理思想,它的成功离不开一定的信息载体。ERP作为一种成熟的企业管理信息
Business Process Reengineering BPR (Business Process Reengineering) is a management thought reached in the developed countries in the 1990s. It emphasizes the business process as the transformation of the object and center to care about customer needs and satisfaction as the goal, the existing business processes for fundamental re-thinking and thorough re-design to break the traditional functional organizational structure, the establishment of a new Process-based organizational structure, so as to achieve the enterprise in terms of cost, quality, service and speed improvements to meet the needs of market competition. With the popularization and application of MRPⅡ and ERP software, people realize that BPR is a kind of management thought, and its success is inseparable from certain information carrier. ERP as a mature business management information