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企业信息化建设与业务流程重组是企业获得竞争力的相辅相成的两个重要途径。它们的成功都离不开对业务流程的准确分析和正确再设计。本文利用系统论和信息论的方法对业务流程进行了结构化建模 ,并在对流程结构进行层次划分和定量分析的基础上提出了再设计流程的数学方法 ,试图为信息化建设和业务流程重组提供明确的方法指导和方案参考。本文最后用一个实例说明了该模型的应用。
Enterprise information construction and business process reorganization are two important ways to complement each other’s competitiveness. Their success cannot be separated from accurate analysis and correct redesign of business processes. This paper uses system theory and information theory to structure the business process, and proposes a mathematical method for the redesign process on the basis of the hierarchical and quantitative analysis of the process structure. It attempts to informatize and reengineer the business process. Provide clear methodological guidance and program reference. Finally, an example is used to illustrate the application of this model.