贫富差距悬殊、贪污腐败案件多发的格局下,由于民怨集聚而导致的各类危机事件频发。互联网媒介中对警察的不满情绪和言论众多,公众对警察的信任度直线下降。与此同时,随着政府转变执政理念,构建服务型政府的改革道路不断推进,我国警察公共关系管理面临着新的挑战,尤其是危机事件的处置过程里警察的公共关系的处理,更加关系到大众警察整体形象的认知。 Due to the disparity between the rich and the poor and the pattern of multiple corruption cases, all kinds of crisis events are frequent due to the agglomeration of grievances. The internet media has a lot of dissatisfaction with the police and many remarks, and the public’s confidence in the police has plummeted. At the same time, as the government changes its concept of governance and the road of reform to build a service-oriented government, the management of public relations in the police in our country faces new challenges, especially the handling of the public relations of the police in the process of dealing with the crisis, Public perception of the overall image of the police.