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危机管理是当前企业管理研究领域的一个热点。这些年,随着各地区经济的快速发展,各种利益引发的社会关系正趋于复杂,作为提供公共产品的供电企业,可能会面临越来越多的危机事件,或大或小。如何处理这些危机事件,如何建立长效的危机管理体系,如何利用危机管理来改进企业的薄弱环节和弥补管理的漏洞,已成为供电企业改革和发展中应特别关注的问题。
Crisis management is a hot spot in the field of business management. In recent years, with the rapid economic development in various regions and regions, the social relations triggered by various interests are becoming more complicated. As power supply enterprises that provide public goods, they may face more and more crises, large and small. How to deal with these crisis events, how to establish a long-term crisis management system, and how to use crisis management to improve the weaknesses of enterprises and make up for the loopholes in management have become special issues of concern for the reform and development of power supply enterprises.