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美国的商业十分发达,商场林立,大小俱全,货物充裕,服务周到,价格合理,让你几乎是无懈可击,按美国商人的说法,就是作到100％的服务,也就是全过程服务,即进店热情接待,选货让你满意,售后继续跟踪,特别是保证退货自由,更成为一大经营特色。 美国商店的退货自由的确做得是相当认真的,这样就赢得了顾客。一般商店的做法是:一律明码标价,出售后,只要没有亏损,一个月内,不问情由,可随时凭发票退
The U.S. business is well-developed. The shopping malls are crowded with large and small buildings. The goods are abundant, the service is attentive, and the price is reasonable. You are almost impeccable. According to American traders, it is 100% service, that is, the whole process of service. Warm reception, selection of goods to make you satisfied, after sale to continue tracking, especially to ensure the freedom of return, but also become a major operating characteristics. Freedom of return for American stores is indeed done very seriously, so that customers are won. The general store’s approach is: All prices are clearly marked, after the sale, as long as there is no loss, within a month, no matter what, you can withdraw invoices at any time