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2000版150 9000族标准实用丛书(共10册) 《顾客满意—关注的焦点》36元《资源管理—潜力的发挥》29元 《领导层指南—成功的保证》29元《过程方法—运作的技巧》29元 ((方针目标—现实的蓝图》26元《监测分析—业绩的把握》28元 《质量策划—良好的开端》28元《持续改进—永恒?
2000 edition of 150 9000 family of standard practical books (10) “Customer Satisfaction - the focus of attention” 36 yuan “resource management - the potential of” 29 yuan “leadership guide - the guarantee of success” 29 yuan “Process Approach - Skill ”29 yuan ((policy goal - the reality of the blueprint,“ 26 yuan ”monitoring analysis - the performance of“ 28 yuan ”quality planning - a good start“ 28 yuan ”continuous improvement - eternal?