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目的:探讨PDCA护理管理模式在内科病房护理中的应用及效果。方法:自2014年6月在内科病房实施PDCA护理管理,比较护理管理实施前后6个月护理文书质量评分及患者意度。结果:PDCA实施后护理文书评分为99.2±3.6,实施前护理文书评分为92.6±2.6,PDCA实施后护理文书评分高于实施前,PDCA实施前患者满意度为94.0%,实施后患者满意度为99.3%,PDCA实施后患者满意度高于实施前。结论:PDCA护理管理模式能够提高护理质量,提高患者满意度。“,”Objective To investigate the application effect of PDCA nursing administration on care of medical ward.Methods PDCA nursing management was taken in medical ward Since June 2014, quality nursing documents and Satisfaction rate of patients was contrasted before and after 6 months of PDCA nursing management.Results Score of nursing documents was 99.2±3.6 after PDCA nursing management and was 92.6±2.6 before PDCA nursing management,Score was higher after PDCA nursing management than before PDCA nursing management, Satisfaction rate of patients was 99.3% before PDCA nursing management and was 99.2±3.6 after PDCA nursing management, Satisfaction rate of patients was higher after PDCA nursing management than before PDCA nursing management.Conclusion PDCA nursing managementcould improve quality of care, improve patient satisfaction.