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医疗质量制度管理是医疗质量管理的生命线。第二军医大学训练部临床管理处及其所属医院从医疗质量管理中存在的问题入手,认真分析医疗质量制度管理的契入点,提出医院应树立全面质量观。他们积极探索在新的医疗模式下,医疗质量管理的新方式,基于患者角度的医疗服务新特征,并将探索过程中的思考凝炼成文。文章从一个侧面反映了我国医疗质量管理的现实困境、研究进展和努力方向,现予以刊发,供亲
Medical quality system management is the lifeline of medical quality management. The clinical management department of the training department of the Second Military Medical University and its affiliated hospitals start with the problems existing in the medical quality management and carefully analyze the deeds of the management of the medical quality system and put forward that the hospital should establish the overall quality concept. They actively explore new ways of medical quality management in the new medical model, new characteristics of medical services based on patients’ perspectives, and condense the thinking in the exploration process. From one aspect, the article reflects the real predicament, research progress and direction of medical quality management in our country, and now it is published for relatives