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沟通是人与人之间、人与群体之间思想与感情的传递和反馈的过程,以求思想达成一致和感情的通畅。如果沟通不畅,就如血管栓塞,其后果是可想而知的。沟通就是传递信息的过程,信息发送者经过编码把信息通过一定的渠道传递给信息的接收者,信息接收者接到信息,进行解码,并做出相应的反馈。在这个过程中任何一个环节出现问题都会使沟通出现问题,所以本文主要从沟通过程中的几个环境展开讨论如何做到更好的沟通。
Communication is the process of transmission and feedback of thoughts and feelings between people and between people and groups, in order to achieve consensus and emotional patency. If the communication is not smooth, such as vascular embolism, the consequences can be imagined. Communication is the process of transmitting information. The sender of the information passes the information through a certain channel to the receiver of the information. The receiver of the information receives the information, decodes it, and makes corresponding feedback. Any problem in any link in this process will cause problems in communication. Therefore, this article mainly discusses how to achieve better communication from several environments in the communication process.