速度、效率、变化、满足……是当今西方消费科技产品研究和生产部门给消费者描绘的一个新世界。然而,许多复杂的电子消费品却使人变成了机器的奴隶。说来也许有人不信,每天在世界各地,有数以百计的银行经理、公司老板、博士看着办公桌上有四五十个按钮的电话发怵,或对身边多功能的复印机发愣……回到家中,面对操作复杂的录像机、激光唱盘、数字电子钟、电脑记事簿等等一大堆高科技消费品,要从一大堆按键中辨认出几个较熟悉的来确实令人头痛。美国的一位电子工程师,竟不知道如何使用家里的微波炉来热一杯咖啡! Speed, efficiency, change, and satisfaction are the new worlds depicted by consumers in the research and production sectors of Western consumer technology products. However, many complex consumer electronics products have made people slaves to machines. Some people may not believe that every day around the world, hundreds of bank managers, company bosses, and doctors look at the phone with 40 or 50 buttons on the desk, or send a message to the multi-functional copiers around them.... At home, faced with a large number of high-tech consumer products such as complex video recorders, compact discs, digital electronic clocks, computer notebooks, and so on, it is really a headache to identify a few familiar keys from a bunch of keys. An electronic engineer in the United States did not know how to use a microwave oven at home to warm a cup of coffee!