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从平衡计分卡这个概念的提出到今天在企业的推广已经有十年的历史了。实践证明,平衡计分卡这个工具比以往任何一种人力资源的工具对企业的战略实现都具有更加直接的影响和效果。其原因主要有三个:(1)它对企业成功的基本假设是企业管理应该有全方位的平衡。绩效、运营、学习、客户四个方面就像构成一个木桶的四块木板,缺一不可。与此同时,木桶的容量不
From the introduction of the concept of Balanced Scorecard to the promotion of enterprises today for ten years. Practice has proved that the Balanced Scorecard is a tool that has more direct impact and effect on the strategic realization of the enterprise than any previous human resource tools. There are three main reasons for this: (1) Its basic assumption of business success is that business management should have an all-round balance. Four aspects of performance, operations, learning, and customers are like four pieces of wood that make up a wooden barrel. At the same time, the capacity of the barrel is not