信访是我国人民作为一个公民所具有的一种权利,以书信、电话或者走访等形式,向各级人民政府部门、县级以上的各级人民政府部门以及所属机构反映实际情况,也可以提出自己的意见或者是要求,然后交由相关的行政部门予以处理。然而在实践过程中,与通过正常途径进行的信访有所不同,以闹访、缠访等形态表现出来的个性情况近年来不断增加,这种信访情况与有关规定相违背。本文将对个性信访工作的特点进行简单的分析,然后根据其特点提出几点改进措施。 Letters and visits are a kind of right held by our people as a citizen. They reflect the actual situation to the people’s government departments at all levels, the people’s government departments at various levels above the county level and their subordinate agencies by means of correspondence, telephone call or visit, and they can also put forward their own Opinions or requests, and then to the relevant administrative departments to deal with. However, in the process of practice, it differs from the letters and visits conducted through the normal channels. The personalities shown in the forms of troublemaking and visiting are constantly increasing in recent years. Such petitions are contrary to the relevant provisions. This article will make a brief analysis of the characteristics of the work of the individual letters and visits, and then put forward some improvement measures according to their characteristics.