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中移动在集团客户市场的精细化管理,就是在做好集团客户市场细分的基础上,通过客户数据和信息的分析,把握客户需求的特点,组织各项资源依据制度流程,来确保高效率达成目标的营销服务管理体系。
The fine management of the Group in the Group’s customer market is based on the segmentation of the Group’s customer market. Through the analysis of customer data and information, it grasps the characteristics of customer needs and organizes various resource-based institutional processes to ensure efficient implementation The goal of marketing service management system.