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六标准差(6σ)促成了跨国公司转型改革成功。6σSystem不仅让这些杰出的公司节省数十亿美元,大幅提升了企业速率(throughput),也让顾客关系变得更为紧密。何谓6σ?企业界流行的定义为:“工程师与统计师所运用之高度技术性步骤,藉以精化(fine-tune)产品和流程。”衡量与统计视
Six standard deviations (6σ) contributed to the successful transformation of multinational corporations. The 6σ System not only saved these outstanding companies billions of dollars, but also drastically increased the company’s throughput and customer relationships. What is 6σ? The popular definition in the corporate world is: “The highly technical steps used by engineers and statisticians to refine fine-tune products and processes.” "Measurement and statistics