一年前,齐民思集团在中央电视台黄金时段广告竞标、中标、撤标之后,睿智地选择了消费者满意工程,适时地步入了超越 CI 的CS 战略,在企业内外产生了强烈反响。经过一年来的生动实践,超越CI 的 CS 战略已经在齐民思集团及社会上产生了广泛的综合效应,创造了良好的经济效益和社会效益,有力地说明齐民思集团当初所选择的道路——实践 CS-1318消费者满意工程,是完全正确,非常适 A year ago, Qi Minsi Group wisely selected consumer satisfaction projects after bidding, bids, and withdrawals on CCTV’s prime time advising, and it stepped into the CS strategy that surpassed CI to generate a strong response inside and outside the company. After one year of lively practice, the CS strategy that exceeds CI has produced a wide range of comprehensive effects in the Qiminsi Group and the society, which has created a good economic and social benefits, and effectively illustrated the way Qiminsi Group had originally chosen—the practice of CS. -1318 Consumer Satisfaction Project is completely correct and very suitable