论文部分内容阅读
国际质量科学院院士、亚太质量组织终身名誉主席、哈林顿研究院CEO H.詹姆士·哈林顿博士是将绩效改进方法应用于业务过程管理的世界公认的领先人物之一。在当前竞争激烈的环境下,他总结了现有的过程改进方法的利弊,认为在当前环境下,需要推出更高效的、见效更快的方法。在大量研究的基础上,他推出了新书《快速行动解决方案技术》。本刊对该书内容进行了节选,分为上、下篇刊出。上篇是对传统的过程改进方进行总结和比较,下篇是对快速突破改进方法的介绍。
International Academy of Quality Academia, Asia Pacific Quality Organization Honorary Lifetime Chairman, Harrington Research Institute Dr. H. James Harrington is one of the world recognized leaders in applying performance improvement methods to business process management. In the current competitive environment, he summarizes the pros and cons of existing process improvement methods and believes that in the current environment, more efficient and effective methods need to be introduced. Based on a large amount of research, he launched the new book, “Rapid Action Solution Technology.” The magazine excerpts the contents of the book, divided into upper and lower part of the publication. The first part is to summarize and compare the traditional process improvement parties, and the second part is an introduction to the quick breakthrough and improvement methods.