阅览室是档案馆的“门市部”。认真做好借阅工作,对于开创档案馆工作的新局面,提高利用工作的效率,具有重要的意义。我们在人员新、业务不熟的情况下,采取了以老带新、现场指导,虚心学、耐心帮等办法,使接待人员逐渐掌握利用规律,熟悉“家底”,准确迅速地提供档案、资料,积极主动地为利用者服务。我们在借阅工作方面做到了以下五点: 一、认真接待市内外一(?)来馆利用档案,资料的同志。不管能否满足他们的要求,首先在态度上做到积极热情、想他们之所想、急他们之所急,如果当时查不到,我们就记下来帮查代找,查到后电话通知利用者。因来 Reading room is the archives of the “shops.” Doing a good job in borrowing work is of great significance to creating a new situation in the work of archives and improving the efficiency of utilization work. In the case of new staff and unfamiliar business, we adopted the methods of using old with new ones, on-site guidance, open-mindedness and patience and helping reception staff to gradually grasp the rules of utilization and familiarity with the “family background” and provide accurate and prompt files and information , Proactive users for services. We have done the following five points in lending our work: First, we should seriously accept the gay and lesbian (?) Comrades who use the archives and materials. Regardless of whether they can meet their requirements, they should first of all be enthusiastic and enthusiastic about their attitudes, think about what they think and urgently urgently need them. If they can not find out at that time, By. Because of it