从19世纪英国的制陶工厂、20世纪初福特流水线生产模式,到20世纪末的丰田供应链精益化管理以及21世纪基于流程的全面运营管理,现代企业管理正逐步从职能时代进化到流程时代,以价值链为核心构建业务流程管理体系日趋成为企业经营和管理的主线。无论ISO9001还是GB/T19580标 From the 19th century British pottery factory, the early 20th century Ford assembly line production model to the late 20th century Toyota supply chain lean management and process-based full operation management in the 21st century, modern business management is gradually evolving from the functional era to the process era, Building a business process management system with the value chain as the core has become the main line of business operation and management. Whether ISO9001 or GB / T19580 standard