理想的组织能促使最好的员工好上加好,同时帮助最弱的员工在自身基础上得到意外的提高根据合益集团(Hay Group)的研究,高投入员工相比最懈怠的员工,取得超预期业绩的概率平均高出50%。具有高投入员工的企业,相比员工参与性最低的公司——员工保留率高出54%,顾客满意度高出89%,营业额增长高出4倍。最 The ideal organization enables the best people to be better while helping the weakest to get unexpected improvements on their own According to Hay Group’s research, high-commitment workers earn the most out of their employees The probability of exceeding expectations is on average 50% higher. Businesses with highly motivated employees have a 54% higher staff retention rate, 89% higher customer satisfaction, and a four times higher turnover than their lowest employee participation rates. most