自开展“三个代表”学教活动以来,化州供电局把转变行业作风,推进电力优质服务,解决客户用电难题作为实践“三个代表”重要思想的具体行动。在全系统扎实地开展“电力市场整顿的优质服务年”活动,努力为客户提供“优质、方便、规范、真诚”的供电服务。过去,在我们电力企业中,存在着“电老大”的思想,办事效率低,服务意识不够强等不良现象,严重地损害了群众的利益和阻碍地方经济的发展。为改变企业内部这些不良习气,树立企业的良好形象,我局借“三个代表”学习教育活动的良好契机,在全系统全面推进了“电力优质服务”的具体措施。一是抓好行风建设,坚决摒弃“电老大”的思想,建立和健全《纠风和行风建设的工作规划》、《供电所规范服务考核方案》、《供电服务承诺制》等多项供电服务规章制度。二是实施“科技兴电”战略,以科技手段为优质服务增强实力,去年,我们在营销收费中,率先在城内四个供电所 Since the launch of the “Three Represents” teaching and learning activities, Huazhou Power Supply Bureau has taken the task of transforming industry style, promoting power quality service, and solving customer electricity problems as practical actions to implement the important thinking of the ’Three Represents.’ In the whole system to carry out solid “power market rectification of quality service” activities, and strive to provide customers with “high quality, convenience, standardization and sincere” power supply services. In the past, in our electric power enterprises, there were the bad ideas of “power boss”, inefficiency in work efficiency and lack of awareness of service, which seriously damaged the interests of the masses and hindered the development of the local economy. In order to change these bad habits in the enterprise and foster a good corporate image, the Bureau made good use of the opportunity of “three represents” to study and educate and comprehensively promoted the specific measures of “quality service for electricity” throughout the system. First, do a good job in business development, and resolutely abandon the “electric boss ” thinking, to establish and improve the “work style of correcting the wind and the work plan,” “normative service evaluation program for power supply”, “power service commitment system” and so on Power supply service rules and regulations. Second, the implementation of “science and technology power ” strategy to enhance the strength of quality services for the means of science and technology, last year, we charge in the marketing, the first in the city four power supply