人性化服务是医院一种新的服务模式。门诊护士在护理过程中,坚持以患者为中心,为患者提供细致、周到、温馨、快捷的服务,融洽了护患关系,提高了护理质量,提高了门诊工作的管理水平,提升了医院的整体形象。积极倡导“以人为本”的人性化服务,关心患者、爱护患者、尊重患者,是我们护理人员的责任。 Humanized service is a new service mode of the hospital. Outpatient nurses in the nursing process, adhere to the patient as the center, to provide patients with meticulous, thoughtful, warm and efficient service, harmonious relations between nurses and patients, improve the quality of care, improve the management of out-patient work and enhance the overall hospital Image. Actively advocate “people-oriented ” human services, caring for patients, caring for patients, and respecting patients is the responsibility of our nursing staff.