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随着国内医疗机构体制改革的深入,市场竞争更加激烈,群众对医院的服务提出了更高的要求。因此,各大医院为营造一个安静有序的就诊环境,需要一个能够提高医院服务水平、规范病员就诊秩序的分诊排队管理系统,以提高医院的整体竞争力。 菱科医院分诊排队管理系统是由深圳菱科实业有限公司经过对医院环境、就诊流程、工作流程的大量调研开发出的一套由计算机进行就诊管理的系统,可很好地解决病人就诊时排队的无序、医生工作量的不平衡、环境的嘈杂等问题。医生只需简单桉一下呼叫终端的呼叫键就可按序呼叫病人前来就诊,避免人工排队叫号。系统的使用能为医院营造科学合理、安静有序的就诊环境,适用于各类医院。本系统自成体系,可独立运行;也能与医院的HIS系统紧密结合,交互数据。
With the deepening of the institutional reform of domestic medical institutions, market competition has become more intense and the masses have put forward higher requirements for hospital services. Therefore, in order to create a quiet and orderly treatment environment, major hospitals need a triage queuing management system that can improve the service level of hospitals and standardize the order of patient visits, so as to improve the overall competitiveness of the hospital. Lingke Hospital’s triage queuing management system is a set of computer-based management system developed by Shenzhen Lingke Industrial Co., Ltd. through extensive research on the hospital environment, treatment procedures, and workflows. Problems such as disorderly queues, unbalanced workload of doctors, and noisy environment. The doctor can call the patient in order to see the doctor simply by clicking the call button on the calling terminal, avoiding the manual queuing of numbers. The use of the system can create a scientific and rational, quiet and orderly treatment environment for the hospital, and it is applicable to all types of hospitals. The system is self-contained and can operate independently; it can also be combined with the hospital’s HIS system to interact with data.