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目的分析医院目前质量问题药品的处理情况,针对原有处理方式的不足进行改进。方法从方法上细化流程,缩短处理周期,提高处理完成率。结果通过改进前10个月与改进后10个月的数据对比,质量问题药品的处理周期显著缩短,处理完成率(按金额计)由68.13%增至98.99%。结论对质量问题药品处理流程的改进,提高了原有的处理速度与成效,对药剂科的药品管理工作具有积极的意义。
Objective To analyze the treatment of the current quality problems in the hospital and to improve the deficiencies of the existing treatment methods. The method refine the process from the method, shorten the processing cycle and improve the processing completion rate. Results By comparing the data of the first 10 months with the last 10 months after the improvement, the treatment cycle of the quality problems was significantly shortened, and the treatment completion rate (by amount) increased from 68.13% to 98.99%. Conclusion The improvement of the drug treatment process for quality problems has improved the original treatment speed and effectiveness and has a positive meaning for the pharmaceutical management of the pharmacy department.